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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- base system device driver missing

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08-09-2017 10:06 PM
Hi . I am using hp notebook after upgrading window i am facing problem with base system driver missing my hardware id is
PCI\VEN_197B&DEV_2392&SUBSYS_179B103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_179B103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880
please help me with this
08-10-2017 06:58 AM
Hi:
You probably need this driver...
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe
If that driver doesn't work, I will need to know the full model number or product number of your notebook.
The product number can be found on the same sticker as the serial number.
09-06-2019 06:44 PM
Thanks a lot!
I have the same problem and it is solved after I installed http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe as you suggested.