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HP Recommended
Pavilion Notebook 5CD52488YX
Microsoft Windows 10 (64-bit)

impossible to update windows 10 to 1903 version due to incompatibility with bios F.07 currently present on Hp Pavilion Notebook.  HP support assistant present on Notebook hasn't identified more update needed for system.

Please help me about possible solution.

regards,

gghidell

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@gghidell

 

Please update the BIOS. If you are still unable to update the windows version. Please get back to us.

 

We will assist you.

 

Keep us posted.

View solution in original post

8 REPLIES 8
HP Recommended

windows 10 (version 1903) ask me to upgrade current BIOS F.07 before proceed to install new windows update. Please give me correct BIOS needed for windows 10 1903 version and next upgrading

regards,

gghidell

HP Recommended

@gghidell Welcome to HP Community!

 

I understand that you are unable to update the Windows 10 1903.

 

You have to update the BIOS.

 

Please click the below link to update the BIOS.

 

https://support.hp.com/in-en/drivers

 

After installing the BIOS. Restart the computer and check for the windows update. It will start downloading.

 

Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

HP Recommended

first... many thanks for reply

one more little bit question before to proceed...

may I install on my notebook the BIOS F.54 rev A  (seems the last one) instead of current version F.07 without any problems?

best regard,

gghidell

HP Recommended

@gghidell

 

Please provide the correct product number. I will check and provide you the correct BIOS version.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

 

Have a nice day!!

 

HP Recommended

20200120_133401.jpg

 please crosscheck attacched gif  i home include all info requier...

Regards,

gghidell

HP Recommended

@gghidell

 

Thank you for the information.

 

According to the HP website, the latest  BIOs version is F.54 Rev.A.Jun 18, 2019.

 

Please update the same.

 

Please click the below link to download the BIOS.

 

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97106.exe

 

After updating the BIOS, Please restart the computer and check for windows update. It will download and install the 1903 version.

 

Have a nice day!!

 

 

 

 

 

 

HP Recommended

Hello,

many tanks for reply. I will install ASAP last BIOS version like from your indication, retry to install windows 10 version 1093 and reply you about new result

best regards,

gghidell

HP Recommended

@gghidell

 

Please update the BIOS. If you are still unable to update the windows version. Please get back to us.

 

We will assist you.

 

Keep us posted.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.