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Locked

‎04-04-2018 11:47 AM - last edited on ‎04-04-2018 11:55 AM by Retired

HP Recommended
Product: hp g7000
Operating System: Microsoft Windows 7 (32-bit)

hi dear sir/madam

 

could you help me with recovering my bios password please?

 

 

P/N:KY239eA#ABU

 

[serial number removed]

 

KEY:67610629

 

Thank you

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-04-2018 12:10 PM

HP Recommended

Hi,

 

In that case, check the following.

 

1.  The halt code ( 67610629 ) that you've posted is definetely correct.

 

2.  Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Plug in the AC Adapter ( leave the battery out for the moment ), start the notebook and try entering the unlock code 78778209 again.

 

3.  Try entering the code 78778209 via an external usb QWERTY keyboard.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎04-04-2018 11:48 AM

HP Recommended

Hi,

 

Enter  78778209

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-04-2018 11:51 AM

HP Recommended

hi sir

 

 

i did put the cod but still not working

Was this reply helpful? Yes No

‎04-04-2018 11:53 AM

HP Recommended

Hi,

 

Is your code prefixed with a 'i' ?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-04-2018 11:59 AM

HP Recommended

no does not startedwith 'i'

Was this reply helpful? Yes No

‎04-04-2018 12:10 PM

HP Recommended

Hi,

 

In that case, check the following.

 

1.  The halt code ( 67610629 ) that you've posted is definetely correct.

 

2.  Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Plug in the AC Adapter ( leave the battery out for the moment ), start the notebook and try entering the unlock code 78778209 again.

 

3.  Try entering the code 78778209 via an external usb QWERTY keyboard.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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