bit locker Recovery key id - key id B47B5DDC-AE72-44D3-A112-A963F161EE50

[Mp228]

Intel core17 envy bang & Olufsen hp 360  I rebooted because I forgot my pin and this popped up 

[Max3Aj]

@Mp228, Welcome to HP Support Community. 
 
Thank you for posting your query, I will be glad to help you. 
It looks like your HP Envy x360 with Intel Core i7 and Bang & Olufsen audio is prompting for a BitLocker recovery key after a reboot due to a forgotten PIN. This is a common security feature in Windows to protect your data.

What is BitLocker and Why Am I Seeing This?

BitLocker is a drive encryption feature built into Windows. If Windows detects a change in your system (like a forgotten PIN, BIOS update, or hardware change), it may require the 48-digit BitLocker recovery key to ensure your data is safe.

How to Retrieve Your BitLocker Recovery Key

Here are the steps to find your recovery key:

1. Check Your Microsoft Account

If you signed into your PC with a Microsoft account, your recovery key is likely saved there.

• Go to: https://aka.ms/myrecoverykey
• Sign in with the same Microsoft account used on your HP device.
• Look for the recovery key that matches this ID:
  B47B5DDC-AE72-44D3-A112-A963F161EE50

2. Check Other Locations

If you didn’t use a Microsoft account, try these:

• USB Drive: You may have saved the key to a USB during setup.
• Printout: Check if you printed the key and stored it safely.
• Work/School Account: If this is a work device, contact your IT admin.
• Cloud Domain Account: If joined to a domain, the key may be stored there.

I hope this helps. 
 
Take care and have a good day. 
 
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom left to say “Thanks” for helping! 
 
Max3Aj
HP Support