black screen

[larrylake]

my hp 15t dw300 product number 1a3y9av serial number [Edited SN ]died. black screen will not power up, non use able. was running chrome browser with 2 windows about 150 tabs open also running microsoft edge brower with 3 windows running with about 100 tabs in each window. so running 600 tabs open at same time for about 40 minutes then boom it went to BACK SCREEN, not been able to power up at all, did all normal things. it was only 2 years and 2 months old, 32gb RAM Memory. I paid $ 900.00 for it. Please help me !!!!! email is lenunn1923**bleep**

[Deep_World]

Hi @larrylake,
 
Welcome to the HP Support Community!

Thanks for reaching out!

I understand how it must be to have your HP 15t-dw300 laptop suddenly stop powering on, especially after only two years of use. Based on the details you’ve shared, this appears to be a hardware-level issue that cannot be resolved through basic troubleshooting.

To ensure your device is properly diagnosed and repaired, we kindly request you to visit your nearest HP Authorized Service Center. The technicians there will be able to run a full hardware check and advise you on repair or replacement options. 

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Regards,

Deep_World