blue screen after windows 11 upgrade

[LaLee77]

I'm occassionally getting the blue screen of death since I upgraded to Windows 11 about a month ago. I ran a clean reinstall yesterday, and the problem persists.

[VikramTheGreat]

Hi @LaLee77,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you're using an HP Notebook - 17-by0053od running Windows 11, and you're still seeing Blue Screen of Death (BSOD) errors even after a clean reinstall. That tells us this is likely hardware-related or a driver incompatibility, not a corrupted OS issue.

1. Note the BSOD Error Message

Next time the BSOD happens, write down the stop code or error (e.g., MEMORY_MANAGEMENT, IRQL_NOT_LESS_OR_EQUAL, etc.). This helps pinpoint the cause.

2. Run HP Hardware Diagnostics

1. Shut down your laptop.
2. Press ESC repeatedly during startup.
3. Press F2 to open HP Diagnostics.
4. Run tests for:
   • Memory (RAM)
   • Hard Drive
   • Processor

If any test fails, it’s a hardware fault — contact HP Support.

3. Update BIOS + Drivers via HP

Outdated BIOS or chipset drivers are a common cause post-Windows 11 upgrade.

• Go to your model's support page:
  🔗 HP Notebook - 17-by0053od Software and Driver Downloads | HP® Support

Download and install:

• Latest BIOS update
• Chipset drivers
• Intel Management Engine Interface
• Graphics drivers (Intel and/or AMD if dual graphics)
• Realtek audio/network drivers

Use HP Support Assistant for auto-detection if preferred.

4. Disable Fast Startup

Sometimes, Fast Startup in Windows 11 causes instability on older BIOS/firmware:

1. Go to Control Panel > Power Options > Choose what the power buttons do
2. Click "Change settings that are currently unavailable"
3. Uncheck "Turn on fast startup"
4. Save changes and restart

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support