bluetooth not working properly

[Edcorn]

how do  I get support for  my HP warranty

[Hawks_Eye]

Hi @Edcorn 

Welcome to the HP Support Community! We're here to help you get back up and running.

I hear your concern, and I understand how disruptive it feels when Bluetooth doesn’t behave as expected. Before we look into warranty support, it will help to narrow down what’s happening with your device so we can determine whether it’s a hardware or software issue.

Could you share a bit more detail about the situation:

• Which HP product are you using (laptop, desktop, or all‑in‑one)?
• What version of Windows is installed?
• When you say Bluetooth isn’t working properly, does it fail to detect devices, disconnect frequently, or not turn on at all?
• Have you already tried any troubleshooting steps, such as checking drivers or toggling Bluetooth in Windows settings?
• Is the issue consistent across all Bluetooth devices, or only with a specific one (like headphones, mouse, or printer)?

Once I have this information, I can guide you on whether it’s something we can resolve together or if you should proceed with warranty support.

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.