booting issue with HP envy 15-j145tx notebook

[3vil]

I’m having a problem with my laptop after attempting to install Windows 11.

• I tried to install Windows 11 using a Rufus bootable USB.

• During setup, when it asked me to choose a drive for installation, I cancelled the process.

• After cancelling, the system still worked normally for a while

• In the evening, when I restarted the laptop, it got stuck in a boot loop:

  • Shows the HP logo

  • Then displays “Preparing Automatic Repair”

  • Then restarts again

• It keeps repeating this loop without reaching Windows.

Attempts I’ve already tried

1. Booting from USB:

   • The system detects my Windows 10 bootable USB, but when I try to boot from it, the laptop restarts repeatedly. and does not start windows setup or recovery option
     

2. Repairing boot files:

   • Connected the SSD to another laptop and tried repairing boot files. This did not fix the problem.

3. Resetting power:

   • Removed battery, cell, and long-pressed the power button. No improvement.

4. Hardware check:

   • SSD and RAM are okay.

5. BIOS behavior:

   • When I enter BIOS (by pressing F10), the system stays in BIOS normally and does not restart.

6. Recreated USB:

   • Recreated the Windows USB using the Windows Media Creation Tool.

   • USB works fine when tested on another laptop.

As ChatGPT previously suggested, the issue may be related to the BIOS — I might need to reset or update the BIOS.

Final request

Please provide the BIOS update file or instructions for:

HP Envy 15-j145tx notebook

[3vil]

this is the error i got after using HP PC Hardware Diagnostics UEFI via USB

HP {{formatDiagnosticName}} has identified a critical failure in your system that requires repair.

Product Serial: Edited

Diagnostic report

Failure details - {{formatDiagnosticName}}:

• Failure ID: GGDVVK-6PLD0D-MFGH61-07V603

• Test date: 2026-01-13

• Component tested: (not specified)

[VikramTheGreat]

Hi @3vil,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We’re here to help, and I can imagine how exhausting this loop feels: HP logo… “Preparing Automatic Repair”… restart… repeat. Let’s steady things and work methodically so your HP ENVY 15‑j145tx can breathe again.

First, about the failure ID you shared

The GGDVVK‑6PLD0D‑MFGH61‑07V603 string you pasted doesn’t match a valid HP Hardware Diagnostics UEFI failure format we can look up on our side. It may have been copied from a template screen (those {{formatDiagnosticName}} braces usually appear when a message didn’t render fully). No worries, we’ll get a definitive result directly from the built‑in tests next.

Step 1: Run hardware diagnostics from BIOS (F2)

This gives us a clean, trusted baseline and a valid failure code if something really is failing.

1. Power off the notebook.
2. Power on and tap F2 repeatedly to open HP PC Hardware Diagnostics (UEFI).
3. Run System Tests → Quick Test (CPU, memory, storage, battery).
4. Then run Component Tests → Storage → Quick and, if it passes, Extensive.
5. If any test fails, you’ll see a code like XX1234‑123ABC‑1A2B3C‑XXXXXX and a component name (e.g., SSD/Memory).
6. Please share the exact test names and failure IDs here so we can interpret them and guide next steps precisely.

If F2 isn’t present, you can re‑enable HP Diagnostics by creating the UEFI tools on a USB stick from another PC (HP PC Hardware Diagnostics UEFI) and booting it, but let’s try the built‑in first.

Step 2: BIOS sanity checks (no Windows needed)

Since you can sit in BIOS (F10) without a restart, firmware stability is promising. In BIOS:

1. Load Setup Defaults 
   • F10 → Exit tab → Load Setup Defaults (or Apply Defaults and Exit). Save/Exit.
      
2. Storage detection 
   • F10 → Storage / System Information: Confirm your SSD is detected by model and capacity.
   • If the SSD is not detected here, that’s a hardware/cable/slot issue → tell us what you see.
      
3. Boot mode 
   • Ensure UEFI is enabled (not Legacy/CSM).
   • Secure Boot can remain on for Windows 10/11 media; if setup media fails to start, we can temporarily Disable, install, and re‑enable later.
      
4. Save & Exit and test boot again.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[3vil]

Thanks for your reply @ VikramTheGreat
i have already used HP PC Hardware Diagnostics (UEFI). and attaching error screen shot below

 

screen shot after using above QR

 

i have also completed all steps in step 2 mentioned by you but system is still getting in loops. i have tried to repair boot files of this SSD by connecting it with other laptop externally but issues remains same 

[VikramTheGreat]

Hi @3vil,

Thank you for sharing the failure code. Based on this information, it indicates a hardware-related issue with the device.

In this situation, the device will need to be serviced to resolve the problem.

To get you Further assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support