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- Re: broken hard drive OS recovery

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01-11-2017 10:28 AM
Product: Envy M6 k022dx
Operating System: Microsoft Windows 10 (64-bit)
Recently got a black screen while trying to boot. I ran the system diagnostic tool from the boot menu and my hdd failed the test. I want to replace the hdd with a ssd specifically a Samsung 850 Evo but I don't know how to get my OS on to the SSD. I don't have any registration codes from Windows 10. Any help would be greatly appreciated. I do have access to another computer and ordered a transfer cable from Amazon.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
01-11-2017 10:49 AM
Hi,
You could either perform recovery using recovery media you should've created after first setup of this laptop,
http://support.hp.com/in-en/document/c03489643
You may have to order recovery USB from HP if you've not created one.
or do a clean install of Windows 10 64 bit if you've already upgraded from Windows 8 to 8.1 to 10 and activated it successfully before HDD crashed.
Windows 10 will get automatically activated after installation in SSD.
https://www.tenforums.com/tutorials/1950-windows-10-clean-install.html
Additional drivers here:
http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m6-Sleekbook/5375391/model/5447423
Regards
Visruth
You could either perform recovery using recovery media you should've created after first setup of this laptop,
http://support.hp.com/in-en/document/c03489643
You may have to order recovery USB from HP if you've not created one.
or do a clean install of Windows 10 64 bit if you've already upgraded from Windows 8 to 8.1 to 10 and activated it successfully before HDD crashed.
Windows 10 will get automatically activated after installation in SSD.
https://www.tenforums.com/tutorials/1950-windows-10-clean-install.html
Additional drivers here:
http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m6-Sleekbook/5375391/model/5447423
Regards
Visruth
5 REPLIES 5
01-11-2017 10:49 AM
Hi,
You could either perform recovery using recovery media you should've created after first setup of this laptop,
http://support.hp.com/in-en/document/c03489643
You may have to order recovery USB from HP if you've not created one.
or do a clean install of Windows 10 64 bit if you've already upgraded from Windows 8 to 8.1 to 10 and activated it successfully before HDD crashed.
Windows 10 will get automatically activated after installation in SSD.
https://www.tenforums.com/tutorials/1950-windows-10-clean-install.html
Additional drivers here:
http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m6-Sleekbook/5375391/model/5447423
Regards
Visruth
You could either perform recovery using recovery media you should've created after first setup of this laptop,
http://support.hp.com/in-en/document/c03489643
You may have to order recovery USB from HP if you've not created one.
or do a clean install of Windows 10 64 bit if you've already upgraded from Windows 8 to 8.1 to 10 and activated it successfully before HDD crashed.
Windows 10 will get automatically activated after installation in SSD.
https://www.tenforums.com/tutorials/1950-windows-10-clean-install.html
Additional drivers here:
http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-m6-Sleekbook/5375391/model/5447423
Regards
Visruth
01-11-2017 10:58 AM
Unfortunately I do not have the recovery media, and I would prefer to do a clean install anyway. With the additional drivers from hp do those need to be moved to the SSD as well or can I install them after I have my OS running? I really appreciate the help.
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