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07-25-2025 09:51 AM
hi there . im noy a hapPy client , suppOrt is non existEnt in my part of the world . that aside i keep getting a bsod whEn this one update runs . im on win 11 24h2 heres the event vIewers info
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Log Name: System
Source: Microsoft-Windows-TPM-WMI
Date: 25/07/2025 14:39:38
Event ID: 1796
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: JasonLaptop
Description:
The Secure Boot update failed to update a Secure Boot variable with error Unknown HResult Error code: 0x800700c1. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TPM-WMI" Guid="{7d5387b0-cbe0-11da-a94d-0800200c9a66}" />
<EventID>1796</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-07-25T12:39:38.5443995Z" />
<EventRecordID>7703</EventRecordID>
<Correlation />
<Execution ProcessID="8660" ThreadID="4864" />
<Channel>System</Channel>
<Computer>JasonLaptop</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="HResult">-1878589247</Data>
</EventData>
</Event>
i have removed all that hpcsa Nonsense . any thoughts . secure booT is on . if i DIDNT think i wAS WASTING MY TIME I WOUKD WRITE MORE BUT I DOUBT THIS WILL E ANSWERED