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HP Recommended
Hp
Microsoft Windows 7 (32-bit)

I went away for a week and now the computer wont boot up it asks me for the administrator password or power on password... the password we had is not working

It keeps giving system disabled 88850039 not sure what type of hp it is all I know is it was bought in 2012

 

Someone please help

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Enter this unlock passcode...

 

37738019

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Enter this unlock passcode...

 

37738019

HP Recommended

THANKS SOOO MUCH IT WORKED... Can I ask though why the comuter does that automatically... I wasnt here when it happened I think one of my kids touched it

HP Recommended

You're very welcome.

 

Sometimes it just happens.

 

Otherwise one of your kids set a password in the BIOS.

 

If you have to keep entering that code to get into the PC, grant them amnesty if anyone 'fesses up,' and gives you the password.

 

Otherwise, you can try these general instructions to clear the BIOS P/W...

 

Use your unlock passcode to enter the BIOS

Go to the security menu

Disable all passwords that are enabled

If asked for current password - type your unlock passcode.

For new password, just press ENTER key
Repeat the same for verify password column.

Then leave the BIOS by saving & exit option to save the changes.

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