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‎03-12-2018 02:02 PM

HP Recommended
Product: HP Model 17-Y027CY
Operating System: Microsoft Windows 10 (64-bit)

when i boot up the laptop i get a black screen asking for system admin password. I tried 12345, doesn't work and on the 3rd fail it gives me the disable system alert = 93454104.  I have tired going to the BIOS mastepassword website and entering in that code and resetting it. But still no luck.  Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-12-2018 02:05 PM

HP Recommended

Hi,

 

Reboot and enter  04249541

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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1 REPLY 1

‎03-12-2018 02:05 PM

HP Recommended

Hi,

 

Reboot and enter  04249541

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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