can't recover HD HP flagship N200 laptop

[fobermueller]

After a McAffee attack I was unable to recover and attempted to reinstall the OS(WINDOWS11)

Using the MicroSoft provided usb stick couldn't find any partitions. I called the helpdesk and ordered a WIN11 recovery usb

It was booted and installed the software but the system in the end would not boot and had no partitions

[zoey7886]

@fobermueller, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP N200! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your HP Flagship N200 laptop is having trouble recognizing partitions even after using the recovery USB. Here are some steps to troubleshoot and resolve the issue:

Check BIOS Settings

• Restart the laptop and enter BIOS (Press F10 or Esc during boot).
• Ensure Secure Boot is disabled and Legacy Mode/UEFI Boot is set correctly.
• Check if the hard drive is detected under Storage Information.

Update SSD Firmware

• If you have an SSD, check HP website for firmware updates.

Let me know if this helps!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[fobermueller]

I rebooted and used f10 got

[SSAM_QuerySBStatus] Error, Secure Boot is Disabled

 [Panic.cmd] has been called at rnon-WinPE environment.

 [Panic.cmd] activate HP and reboot Into WinPE enviornment at first...

 [Panic.cmd] going to reboot Windows...

[VikramTheGreat]

Hi @fobermueller,

Welcome to the HP support community.

Hi, @zoey7886 is currently unavailable, so I (@VikramTheGreat) am responding on their behalf. Apologies for the delay, and thank you for your patience.

Not all Pc have an option to change or edit in BIOS, to check and find more help, could you Please help us with your HP unit serial number or the product number on a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

VikramTheGreat

HP Support