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‎07-19-2022 08:46 AM

HP Recommended
Operating System: Microsoft Windows 11
We have got an hp 15-dy2085nr in, it came in for not booting, customer wanted bigger hard disc and more ram, popped the new nvme drive in but win 10 wont pick it up, no problem just download the intel rst drivers load them job done but even when I load the drivers it still says no disc, it is an 11 gen which I know has problems with this, tried old disc same problem, obviously why it stopped booting, tried new win 10 usb stick, redownloaded rst drivers, latest bios already installed, throwing it out there am i missing something, have now downloaded win 11 boot stick using HP recovery manager, when I boot from that is says "recovery manager, application close no hdd
 
 
 
 
 
 
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2 REPLIES 2

‎07-19-2022 09:31 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if the IRST drivers I included in my instructions work for your notebook.

 

Solved: HP Cloud Recovery Recovery Tool stops with error - HP Support Community - 8432997

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‎07-20-2022 01:05 AM

HP Recommended

Thanks tried that still no joy

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