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‎05-26-2022 05:22 AM

HP Recommended

Hi@sanyo87,

 

Thank you for responding, I appreciate your time and effort.

 

Click this link to Enable Secure Boot https://support.hp.com/us-en/document/c04784866

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

Was this reply helpful? Yes No

‎05-26-2022 05:33 AM

HP Recommended

Thank you so much for your support

I know already how to enable or disable secure boot

but the problem is i did the mistake i had  already backing up my laptop  using disabled secure boot 

How could i fix my mistake ?

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‎05-26-2022 05:45 AM

HP Recommended

Hi@sanyo87,

 

Thank you for responding, I appreciate your time and effort.

 

You can reinstall windows again. To reinstall windows back on the PC back to factory settings then you can use the HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

 

Click here for the HP Cloud Recovery Tool (Windows 10) link.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

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‎05-26-2022 05:55 AM

HP Recommended

Okay thank you very much for the support 

i will try backing up again by enabling secure boot 👍👍

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‎05-26-2022 06:02 AM

HP Recommended

Hi@sanyo87,

 

Thank you for responding, I appreciate your time and effort.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

Was this reply helpful? Yes No

‎05-26-2022 12:15 PM

HP Recommended

Thank you very much for the reply

I did the back up and I still have the same problem

the boot is very slow

The problem is not a hardware issue

i dont know how to make it new without malware again
Could you help me please ?

 

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‎05-28-2022 10:28 AM

HP Recommended

Hello could you reply please ?

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‎05-29-2022 06:55 AM

HP Recommended

Hey

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‎05-29-2022 06:57 AM

HP Recommended

I downgrade the bios

Where can  i find Hp Sure Click ?

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‎05-30-2022 08:20 AM

HP Recommended

Hi@sanyo87,

 

Thank you for responding, I appreciate your time and effort.

 

Click this link to download the HP Sure Click https://support.hp.com/in-en/document/c05963661

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!


 

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