command prompt issue

[Theloststar]

hi i have the hp victus eo242ax in windows 11 and i noticed there is this system.exe pop out everytime i use my laptop. it pops out so quickly and then vanish on its own so quickly also. Is it a cause of concern for my laptop? and how to fix it? thank you

[ub6424]

Hello @Theloststar 

Sorry to hear that you are having problems ... I would like to help you.

This could be artefact of a failed setup using <windows autostart/registry>.

(1) Download and install Autoruns

Information:

https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

Download:

https://download.sysinternals.com/files/Autoruns.zip

(2) Send Screenshot of Autoruns Entries and we will check

[Theloststar]

hhh

[Theloststar]

hi these are the autorun entries i got.

[ub6424]

Hello @Theloststar 

Thanks for reporting.

(1) Disable by removing the checkmark in the checkbox the following entries

(2) Restart Windows

(3) Please report back

[Theloststar]

helloo. i did uncheck all the entries you told me to and so far i have not encountered the pop out. still gonna observe it for the meantime and i will report back to you. thank you so much for your help:)

[ub6424]

Hello @Theloststar 

Thanks for reporting.

Overall, things are looking good. Keep an eye on the notebook and report back if you are satisfied with the solution or not.

Kind regards

[Theloststar]

Hi again, i was using my laptop awhile ago and unfortunately i encountered the pop up again. 

[ub6424]

Hello @Theloststar 

Check the <autorun> entries you disabled again to see if anything has changed.