• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-27-2021 03:28 PM - edited ‎10-27-2021 04:40 PM

HP Recommended
Product: hp pro c640
Operating System: Chrome OS

hello 

i bought hp pro c640 chromebook from ebay . and it is google locked by administrator with company i am trying to contact this company which is managing this chromebook and i did not get any response from them ,seller had described that this chromebook was in it's old work account and could not remove it , i can't get in and developer mode is disabled as well , is any other way to get in ? except to throw it in the junk ? 

Category:
1 person had the same question
1 REPLY 1

‎10-28-2021 12:21 PM

HP Recommended

@stunter555 

Sorry, but we can not help you in any way with this.

 

With pre-owned laptops, you are nearly always going to run into problems like this -- which is why I generally advise AGAINST buying pre-owned notebooks.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.