create recovery disk by other notebook

[Luca6644]

Can you help me to create a recovery disk for my pc?

I need to create it from another pc beacause my notebook do not start

thanks

[Paul_Tikkanen · Accepted solution]

Hi:

You can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use the utility.

PC Consumer HP - Utilizzo di HP Cloud Recovery Tool in Windows 11 e 10 | Assistenza clienti HP®

Since you have to use the utility on another PC, you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media.

Your PC's product number is:  6RM61EA#ABZ

[Luca6644]

thanks everything ok

[Paul_Tikkanen]

You're very welcome.