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men942
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HP- 15-DW0015NF
Microsoft Windows 10 (64-bit)

bonjour je viens d'acheter mon pc portable celui si n'a pas de lecteur graveur donc je voulais savoir comment récupèrer le support système  ? merci

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Hi:

 

You can make a USB recovery drive using the HP cloud recovery client utility.

 

Here is an info link for how to use that utility.

 

https://support.hp.com/us-en/document/c06162205

 

 

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men942
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Ha ok merci il faud une clé usb de 32 go ? cela remplace recovery manager qu'on gravais surDVD ? c'est bien cela merci pour ton aide .

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You're very welcome.

 

That is correct.

 

HP no longer includes the recovery manager software to create recovery media on any PC made in 2018 or later.

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men942
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Bonjour j'ai aussi un autre ordinateur portable qui lui a lu un lecteur graveur j'avais bien gravé le DVD 4 de système d'aide et d'assistance hp de se pc j'ai bien accès à un gestionnaire de récupération si j'ai besoin from the plant in factory with echap and F11 sa rencontre une erreur c'est pas nornal  sa visite m'ouvre récupération manager merci 

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Unfortunately, I wouldn't be able to help you with that problem.

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@men942

 

 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
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French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP
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men942
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donc pour le restaurer d'usine je peut faire avec les 4 dvd ou avec recovery manager qui se trouve dans menu demarrer aide support hp recovery manager si mon pc s'allume ?merci

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