df1030 raid driver

[goffo]

I has a major problem and have to clean reinstall Windows 11. I have got to the page asking me to load the disk driver but I can't go any further and the installation fails.

Can anyone tell me the correct driver 

[Paul_Tikkanen]

See if this works to get W11 to see the NVMe SSD:

I have zipped up and attached below, the Intel storage controller drivers that I hope work for Windows to find the hard drive.

Copy the 5 files from the F6/VMD/f6vmdflpy-x64 folder to a USB flash drive.

iastorvd.cat

iastorvd.inf

iastorvd.sys

rstmweventlogmsg.dll

rstmwservice.exe

Have the flash drive and your W11 installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and if those are the right drivers W11 should find the drive and install.

[goffo]

Did all that. There were two potential drivers. Unfortunately, neither worked. I got a stop message, something like, driver_pnp_watchdog, and then PC restarted and went so to the start of the windows installation process. 

Ideas? 

[Paul_Tikkanen]

Unfortunately, I do not.

I suggest you use the HP cloud recovery tool to reinstall W11 because the HP recovery image you create with the cloud recovery tool should have the necessary Intel storage controller drivers to install.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Microsoft Store Apps

Since you have to use the tool on another PC to create the recovery media, you will need to enter your PC's product number in the tool's search window to proceed.

However, 1W762AV is not the product number you need to enter, because that is a general product number for the entire model series consisting of many different model numbers.

You should be able to find the product number in the BIOS' system information window.

You enter the entire product number including the #ABU.

[goffo]

spent hours downloading the HP package. tried it but STILL no joy. get a message 'Your device ran into a problem and needs to restart. You can restart'

The stop code was: DRIVER_PNP_WATCHDOG.

ideas?

[Paul_Tikkanen]

Unfortunately, I wouldn't know how to fix that problem.

Seems like it might be time to take your PC to a shop because the Intel storage controller drivers I gave you to install Windows on PC's with the Intel 11th > 13th generation core processors should have worked.

[goffo]

I had to use a 64gb minidisc in a card reader which might have caused the problem of the Data not being read, not having a large enough USB drive to use directly. I have one more alternative before I do as you suggest. 

I guess this is one of the problems with having an all-in-one. 

Will let you know 

[Paul_Tikkanen]

You have to use a 32 GB USB flash drive, so that could be the problem.

I didn't even think the PC could boot from the SD card reader.

[goffo]

Still no joy. However, now I'm being asked for the bitlocker password. I had upgraded to Windows. 11 pro so could this be the problem? I have the password but the installation still isn't working. 

[Paul_Tikkanen]

Unfortunately, I don't know what the problem could be.