does downgrading to windows 10 void my warranty?

[Toma58uenaventu]

Windows 11 to 10. WIll this void my laptops warranty?

Thanks

[Paul_Tikkanen]

Hi:

Since this is a peer-to-peer forum and we don't work for or represent HP, we cannot provide official advice to anyone regarding HP's warranty terms and conditions.

Off the record, downgrading to W10 should not void the hardware warranty but it will void the software warranty since your PC did not come with W10 from HP.

If you want official warranty guidance from HP, please contact HP customer service starting at the link below:

Contact HP. How may we help you? | HP® United Kingdom

[Toma58uenaventu]

Unfortuantly HP help isn't available to myself.

So off the record...Can you explain what voiding the software warranty means? What exactly would be voided.

Thanks

[Paul_Tikkanen · Accepted solution]

You're very welcome. 

What it means is if you have driver issues or issues with Windows in general, it is highly unlikely that HP will provide support to you since the notebook didn't come with W10.

You would have to contact Microsoft for assistance with W10.

Hopefully they will assist. 

Before you downgrade to W10, make sure that there are W10 drivers on your PC's support page, otherwise it may be difficult to find the drivers you need for W10. 

[Toma58uenaventu]

Cheers chief 👌

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance. 

Cheers,