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Mcroy3436 Top Student
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hp stream notebook pc 13
Hi I am mcroy,
when I start up my notebook pc I am getting the hp logo then a black screen after some seconds the pc restarts again
When I press f11 this is what I am getting->Your pc needs to be repaired

A required device isn't connect or can't be accessed.

Error code:0xc0000225

You'll need to used recovery tools on your installation media. If you dont have any installation media(like a disk or usb device),contact your system administrator or PC manufacturer.


Press Enter to try again
Press F8 to start up setting
Press esc for UEFI Fireware Settings
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Hi,


Do a repair install of Windows using bootable Windows installation USB that can be created by Microsoft windows media creation tool

Windows 10: https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

Windows 8/8.1: https://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

Disable secure boot temporarily from BIOS. Plug in USB. Tap f9 key as soon as you power on laptop, change boot order to USB. Save and Continue.


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


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Mcroy3436 Top Student
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hi thanks for replying how do i change boot order to usb

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First disable secure boot:
http://support.hp.com/in-en/document/c04784866

Change boot order:
http://support.hp.com/in-en/document/c00364979
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Diego_Sales Student
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I had the exact same problem as described above, but in my case, the laptop came installed with Win8.1 and was the upgraded to Win10. When I create the USB recovery drive, should I create it for Win8 or Win10?

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@Diego_Sales

You can create Windows 10 installation USB to do repair install.

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MelanieMc Student
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" Disable secure boot temporarily from BIOS"

This is the ONE step that has made my $800 paperweight a laptop again.

 

NO where in the instructions- USB or from HP tech will you find this tidbit of  CRUCIAL info. 

 

I spent 15 minutes registering to send you a thank you because I spent 7 months and 2 techs to find this in the forum.

I cried when it booted.

 

Thank you 🙂

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You're welcome @MelanieMc 🙂

Glad it worked for you!


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