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‎10-23-2019 02:46 PM

HP Recommended
Product: hp laptop
Operating System: Microsoft Windows 10 (64-bit)

this error message is displayed whenever the laptop is booted upthis error message is displayed whenever the laptop is booted upthis error message is displayed when the laptop is booted upthis error message is displayed when the laptop is booted up

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-29-2019 06:14 PM

HP Recommended

Thank you for the detailed suggestion! I am dealing with this problem and I will notify you in due course.

View solution in original post

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2 REPLIES 2

‎10-23-2019 06:24 PM - edited ‎10-23-2019 06:25 PM

HP Recommended

Hello @Gwendoline_King 

Big question: Does your desktop still work when this error pops up?

If so, go to the Start Menu and navigate to the HP Support Assistant and run it. Find the Product Number of your laptop and tell us what it is. We need this anytime you post a new thread on the HP forum so we know what you have. 🙂

 

There are a lot of fixes on the net explaining possible solutions. Take a look at this one and try the suggestions if your desktop is still usable.

https://www.wintips.org/fix-windows-system32-config-systemprofile-desktop-is-unavailable-in-windows-...

 

If that does not work, you may have to reinstall Windows.

Let me know what you find.

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‎10-29-2019 06:14 PM

HP Recommended

Thank you for the detailed suggestion! I am dealing with this problem and I will notify you in due course.

Was this reply helpful? Yes No
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