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‎05-31-2018 12:08 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

How do you factory reset a Hp windows 7 pavilion dv7-1245dx

15 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2019 06:49 PM

HP Recommended

@PragmaticBody If the recovery manager no longer works or is unavailable you'll need a recovery media:

If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

View solution in original post

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8 REPLIES 8

‎05-31-2018 12:24 PM - edited ‎05-31-2018 12:26 PM

HP Recommended
  1. Turn off the computer.
  2. Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the  power cord.
  3. Turn on the computer and repeatedly press the F11 key, about once every second, until Recovery Manager opens.
    Figure: Recovery Manager
  4. Under I need help immediately, click System Recovery.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
2 people found this reply helpful
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‎01-31-2019 08:25 AM

HP Recommended

Hello, once the factory reset is done will iy have Windows 10? The Laptop originally came with Windows 7.

Thanks

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‎01-31-2019 09:07 PM

HP Recommended

Factory reset does what the name implies- sets the laptop back to factory shipped state. Howver if you took the upgrade to Windows 10 it sometimes breaks Recovery Manager function-not always. All you can do is try it.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎10-28-2019 05:47 PM

HP Recommended

I have the same question here, If the recovery manager is broken (which in my case, it is), what's the next step to take?

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‎10-30-2019 06:49 PM

HP Recommended

@PragmaticBody If the recovery manager no longer works or is unavailable you'll need a recovery media:

If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No

‎10-30-2019 07:00 PM

HP Recommended

Understood. Thank you! 😁

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‎10-31-2019 10:58 AM

HP Recommended

You are welcome @PragmaticBody

 

Try those steps and let us know. 

 

Have a great day! 

Asmita
I am an HP Employee

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‎11-24-2019 04:00 PM

HP Recommended
What if the factory reset manager doesn't appear?
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