• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Oh thankyou , i will try the link to save your time and if i get stuck i will take you up on your offer

 

Thank you

 

 

HP Recommended

Anytime!

HP Recommended

Hi Paul,

 

All went well and all done in device manger now but just got this one that i cannot fine in that link you gave me.

 

 

PCI\VEN_8086&DEV_9CBA&SUBSYS_2293103C&REV_03
PCI\VEN_8086&DEV_9CBA&SUBSYS_2293103C
PCI\VEN_8086&DEV_9CBA&CC_078000
PCI\VEN_8086&DEV_9CBA&CC_0780

 

Many thanks

 

 

 

 

 

 

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72072.exe

HP Recommended

Hi Paul

 

All working great now.

 

Thank you so much for all your help.

 

very clear instructions and easy to follow.

 

Best regards

 

 

 

 

HP Recommended

You're most welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.