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free download for operating system on hard disk

HP Recommended
Microsoft Windows 10 (64-bit)

 software to upgrad and to make it  faster


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HP Recommended



If your PC is not working, and If you have access to another Windows PC running W7 64 bit or newer, and a 32 GB USB flash drive, you can make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.


Here is an info link for how to use that utility...


HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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Just so you know ... the link that @Paul_Tikkanen provided will allow you to create HP Recovery Media for your laptop.  That will restore it to the ORIGINAL OS and version that came preloaded.


It will not Update it, nor will it make it any faster.  The first would require either running Windows Update or installing a more recent version of Windows 10.  The second would require new hardware.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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