hard disc failure

[chrissj]

Hello,

my hp  hard drive has imminent failure .

As it says at the startup I tried hard drive test on the bios but it results in failure with the following:
Smart check: FAILED
FAILURE ID: m7w1ww-67rag1-wd7w1g-60d903

Product ID: B4A08EA#ABF

Any help how to solve the pb ?

thanks,

chris

[Prométhée · Accepted solution]

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
https://support.hp.com/us-en/product/hp-pavilion-m6-1000-entertainment-notebook-pc-series/5259226/mo...

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
•  Performing an HP System Recovery

HP Pavilion m6 Entertainment PC - Maintenance and Service Guide

Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 7)

[chrissj]

ok,  Iwas hoping 2021 would be better than 2020 ... does not start really well.

anyway, thanks for your help !