• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-10-2019 06:02 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 In my HP NotebookI have found some error, i have contacted in HP Support forum as per the link below

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/During-disk-checking-my-hp-lap...

According to the instruction of expert, then i have purchased a hard disk, it is working fine. But just for fun, i have tried to conduct test disk checking. All checked gets passed. During Long Drive Self Test, no progress in happening after 10%, after some time test is getting cancelled, if you tell me that product is good or bad, i will proceed accordingly as it is still under warrenty

thanks and regards

Debashis  

1 REPLY 1

‎02-10-2019 06:19 AM

HP Recommended

Hi

The original error was.... Hard Disk 1 Quick Test Failure

and I would suggest the same course of action as " iomare "  did.

HP Notebook - 15-ac024tx
HP Notebook - 15-ac024tx
https://support.hp.com/us-en/product/hp-15-ac000-notebook-pc-series/7771404/model/8326082?sku=M9U98P...
 
May be try the vendor's website for a disk checker?
 
What actual drive did you install in the laptop?
 
 
 

 

 

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.