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- Notebook Operating System and Recovery
- Re: hard disk test: failed “disk not installed”

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04-22-2019 07:33 AM
system doagnostics
hard disk test: failed
disk not installed
f1 system inf
f2 start-up test
f3 run-in test
f4 hard disk test
i dont know whats going on here my laptop worked perfectly fine and outta nowhere i cant start it up
says “repearing disk errors, this might take over an hour to complete”
it was on for houuurs and nothing
and i cant start it up it just says disk not installed.. help ???
04-23-2019 09:40 AM - edited 04-23-2019 09:42 AM
Hi @Sammey1
Welcome to the HP Support Community.
What's the exact model name of the computer? Click here for steps on finding the information we need. Do not share any of your personal information such as serial, phone number, email ID, etc.
While you respond to that, try the steps mentioned in this document - HP Notebook PCs - Boot Device Not Found Error or Hard Drive Not Detected
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Asmita
I am an HP Employee