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‎07-21-2019 12:23 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

administration password on startup HP notebook can't get passes it a number came on the screen after I entered some numbers 3 times and said system disabled [ i 86212505] can someone please help me

1 REPLY 1

‎07-21-2019 12:27 PM

HP Recommended

Hi @josh1480000 

 

Thank you for posting in the HP Support Community.

 

A TKB artcile exists on such issues - you may want to check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/I-forgot-my-password-Can-HP-help-me-reset-it/...

 

HP may remove BIOS and power on passwords via a service of the computer. You can contact HP Support to set this up. Options vary depending on location and warranty status (Service fee may apply). You will have to  contact HP Support  for assistance on removing the password.

 

Here is how to reach to HP:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://support.hp.com/us-en/contact-hp

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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