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Welcome to the HP Support Community.

 

A TKB artcile exists on such issues - you may want to check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/I-forgot-my-password-Can-HP-help-me-reset-it/...

 

HP can remove BIOS and power on passwords via a service of the computer. You can contact HP Support to set this up. Options vary depending on location and warranty status (Service fee may apply). You will have to  contact HP Support  for assistance on removing the password.

 

Here is how to reach to HP:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://support.hp.com/us-en/contact-hp

>> USA - you may call toll free >> 1-(800)-474-6836

 

Hope this helps. Let me know how it goes. Provide your feedback or reply

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