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Microsoft Windows 11

The HP assistant suggests me to dowgrade windows 11 to windows 10, because the HP pen can not work as before after upgrading to windows 11. 

So, for me, the question is how to downgrade.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @QIUZUX 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Downgrade from Windows 11 to Windows 10

https://www.techadvisor.com/article/744263/how-to-downgrade-from-windows-11-to-windows-10.html

 

(2) if downgrade fails ...

 

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

 

--- Solution ---  B)

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

 

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers/laptops

 

(3) Please report your results

View solution in original post

Step-by-step instructions to do a clean installation of the Windows 10 April 2018 Update (version 1803), and learn the steps to configure the out-of-box experience (OOBE). ** Important: Windows 10 version 1803 (April 2018 Update) is expected to release in April 2018. If you use the Media Creation
4 REPLIES 4
HP Recommended

Hello @QIUZUX 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Downgrade from Windows 11 to Windows 10

https://www.techadvisor.com/article/744263/how-to-downgrade-from-windows-11-to-windows-10.html

 

(2) if downgrade fails ...

 

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

 

--- Solution ---  B)

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

 

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers/laptops

 

(3) Please report your results

Step-by-step instructions to do a clean installation of the Windows 10 April 2018 Update (version 1803), and learn the steps to configure the out-of-box experience (OOBE). ** Important: Windows 10 version 1803 (April 2018 Update) is expected to release in April 2018. If you use the Media Creation
HP Recommended

Thanks. I will try and get back to you.

HP Recommended

Hi ub6424, thanks for your support. It works. 

Now I am re-installing HP drivers.

Again, thanks.

HP Recommended

It was a great pleasure to help you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.