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‎05-18-2026 12:44 PM

HP Recommended

how can i order a new battery for my laptop

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1 REPLY 1

‎05-20-2026 08:03 AM

HP Recommended

Hi @Ladyzfave85,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

 

To order a new battery for your HP laptop, the safest option is to purchase directly from the official HP Store. 

 

This ensures you get a genuine battery that matches your exact model and avoids compatibility or safety issues that often come with third‑party batteries.

 

Please refer to the following document for assistance:

https://support.hp.com/us-en/document/ish_1997723-1499370-16

 

I hope this helps

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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