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‎08-12-2026 01:03 AM

HP Recommended

Hi can you please help me to fix my laptop. the problem is corrupted bios. i tried downloading the bios file in hp website and run it to usb drive holding win logo + B key the laptop will read the usb drive then it will install bios but it only initializing then it will restart and same thing the process is always like that i tried many times.. reading the usb drive initializing then reboot  can you please give me a working bios file for this model.. thank you

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‎08-13-2026 11:10 AM

HP Recommended

Hi @jamesbuaer 

 

Welcome to the HP Support Community! We're happy to have you on board!  

  

To help us get started on resolving your issue, could you please share windows  and the OS Version of your device? 

  

Meanwhile, Please refer to the following link to resolve the issue: 

https://support.hp.com/in-en/document/ish_3932413-2337994-16 

 

We're looking forward to helping you get back up and running!  

  

Best regards, 

I'm an HP Employee.


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‎08-13-2026 12:03 AM

HP Recommended

Any one can help me? i need a work bios file for this model. I hope someone have this bios.

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‎08-13-2026 11:10 AM

HP Recommended

Hi @jamesbuaer 

 

Welcome to the HP Support Community! We're happy to have you on board!  

  

To help us get started on resolving your issue, could you please share windows  and the OS Version of your device? 

  

Meanwhile, Please refer to the following link to resolve the issue: 

https://support.hp.com/in-en/document/ish_3932413-2337994-16 

 

We're looking forward to helping you get back up and running!  

  

Best regards, 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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