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HP Recommended
hp 17.3
Microsoft Windows 10 (64-bit)

product 8ac92ua#aba hp laptop

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Rodgers3

 

I understand your concerns.

 

HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance. 

  

There's no way of resetting or changing these locked settings via HP articles or assistance, 

You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used. 

 

I hope you understand. 

 

Have a nice day!!

View solution in original post

3 REPLIES 3
HP Recommended

@Rodgers3 Welcome to HP Community!

 

I understand that the keyboard backlight settngs for light--shuts off to soon.

 

If the backlight stays on for only a few seconds, the backlight timeout setting might need configuring in the BIOS.

NOTE: 

If there is not a setting for the backlight timing in the BIOS, this behavior might not be supported on the notebook. Check your notebook model's product support documentation to confirm support.

Your BIOS version and screens might vary.

  1. Restart the notebook, and then immediately press the F10 repeatedly until the BIOS opens.

  2. When the BIOS opens, use the arrow keys to navigate to the Advanced tab.

  3. Navigate to Built-in Device Options, and then press Enter.

    The Advanced tab showing Built-in Device Option highlighted

  4. In the Built-in Device Options, select Backlit keyboard timeout.

  5. Press the spacebar to open the keyboard backlight settings, and then select the timeout setting you want.

    NOTE: 

    If you select Never, the backlight remains on which could quickly drain the notebook battery power.

    Backlit keyboard timeout options

Please refre to the below link as well

 

https://support.hp.com/in-en/document/c01612362

 

If you are unable to find the option in the BIOS for your product. There is no way to change the settings.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

HP Recommended

My bios has no  advanced. Tried to get there with ctrl f9--ctrl f1 no luck. Also I saw a post some where they dont allow access.

HP Recommended

@Rodgers3

 

I understand your concerns.

 

HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance. 

  

There's no way of resetting or changing these locked settings via HP articles or assistance, 

You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used. 

 

I hope you understand. 

 

Have a nice day!!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.