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‎07-24-2016 01:14 AM - edited ‎07-24-2016 01:16 AM

HP Recommended
Product: hp probook 6570b
Operating System: Microsoft Windows 7 (32-bit)

 I have hp 6570b with os win 7 professional 32 bit.it appear in device manager that there are some hardware need driver software.it shoes Base system device and unknown device..

 

Base system device hardware ID

PCI\VEN_197B&DEV_2392&SUBSYS_17AB103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17AB103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

unknown device hardware ID

ACPI\HPQ6000
*HPQ6000

 

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-24-2016 01:54 AM

HP Recommended

Hi,

 

Should be the Card Reader driver below.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5212928&swItemId=ob_115197_1&lang=en&cc=u...

 

And HP 3D DriveGuard on the following link.

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5212928&swItemId=ob_110813_1&lang=en&cc=u...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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5 REPLIES 5

‎07-24-2016 01:54 AM

HP Recommended

Hi,

 

Should be the Card Reader driver below.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5212928&swItemId=ob_115197_1&lang=en&cc=u...

 

And HP 3D DriveGuard on the following link.

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5212928&swItemId=ob_110813_1&lang=en&cc=u...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎07-27-2016 02:19 AM

HP Recommended

Thank you dear..it solved the ishue....

Was this reply helpful? Yes No

‎07-27-2016 02:23 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎07-27-2016 07:24 AM

HP Recommended
Dear David,
How I use the finger print for lock or unlock window's login.
Please help...!
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‎12-07-2018 05:20 AM

HP Recommended

Hi. You need to install "HP client security" app for enable and configure fingerprint sensor. 🙂 Just HP client security, you dont need some next app (like HP protect tools etc.) 

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