hp Pen

[WW928]

Hi Raj,

The situation is the same.  Nothing happens when I press on the top of the Pen.

[Raj2111 · Accepted solution]

Hi @WW928 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

If you can give me the product number or model number of the pen, i can check how it functions ?

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

[WW928]

Hi Raj,

Thank you for your following up.

Unfortunately I cannot locate the product number or model number of the pen, because it came with my computer.

However, I bought the new Pen and it is working fine now.

Thanks,

[Raj2111]

Hi @WW928 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Take care and have a great day ahead!

Raj

HP Support