hp control zone trackpad incredibly glitchy

[Mastershake7979]

I have full functionality, right click, left click, and drag.  As of now no jerkyness, no glitchyness, no errent clicks.  I feel it was a hardware problem.

[mikey32230]

Just curious, how long was the repair process?

and do you have any sort of Ticket or reference # that might be useful to give HP repair if any of us goes through them to fix this issue.

[JustBoughtAnHP]

These HP updates deal with the problem at all? Or is it confirmed to be a hardware problem at this point?

[mikey32230]

HP updates do absolutely nothing. It's not been confirmed to be a hardware or driver issue however it seems more likely to be hardware.

It's my personal suspicion that it is a static buildup issue. So perhaps wrapping the internal components with anti static tape may fix it. But since almost none of our warranties are out of date I don't think anyone would consider voiding them at this point to tinker with hardware.

It's also still possible that this is a driver issue. If u look a few pages back I posted a repository full of hundreds of drivers you can test and see if any one provides a more stable experience.

[Mastershake7979]

If you still have a warenty I don't recoment voiding it by doing any self repair work.

 After following all of the teddieous non help from the HP tech support line I requested to have my machine express shipped at HP's expense to repair and express shipped back to me. Totel turnaround time was about a week and a half.

I still have no problems, i live in the desert, static buildup is bunk.  It's a hardware proplem.

[Ikenna1]

I had mine repaired they replaced the touchpad and connecting cable and still the same problem.
Could you post a reference number I could give them and or screenshots of the driver and synaptics software version you have installed?

[Mastershake7979]

Still working fine.  Here's my driver info.  I don't have any reference info.

[Ikenna1]

There's a problm with the image. I can't see anythig.

[SM1029]

I also bought the HP Envy m6-n012dx in summer of july 2014 for college at bestbuy. I am so dissapointed with this product. It was such a great deal when i bought it great specs beautiful screen i had a smaller hp netbook thoughout highschool it was great never failed so i expected the same thing when i bought this latop. This laptop wasn't cheap either.  It was either this laptop or a Macbook pro and ever since these issues have began to get worse and worse ive regetting not getting that Macbook pro. I will never buy an HP product ever again!!! I thought i was the only one with the touchpad issue guess not HP should fix this or recall this laptop!

[Nateco08]

I just sent mine away to repair. I hope they can duplitcate the problem and fix it. If you have any glitches, please post right away. Its crazy how HP isn't addressing this. Its been over 3 months since they've heard about it.