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‎11-11-2017 10:49 AM

HP Recommended
Product: elite x2 1012 G1
Operating System: Microsoft Windows 10 (64-bit)

Had to format my machine due to errors, where can I find a recovery image for my machine?

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2017 02:28 AM

HP Recommended

Hello @GOB1234

 

Welcome to the HP Support forum. Thank you for posting.

 

For this device model, you can use HP Cloud Recovery option. Here is more information:

 

>> ftp://ftp.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html

>> https://support.hp.com/us-en/document/c05115630

 

Once ready with the USB pen drive, check this >> http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&SFS=sdoc&section=ccweb

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

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1 REPLY 1

‎11-12-2017 02:28 AM

HP Recommended

Hello @GOB1234

 

Welcome to the HP Support forum. Thank you for posting.

 

For this device model, you can use HP Cloud Recovery option. Here is more information:

 

>> ftp://ftp.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html

>> https://support.hp.com/us-en/document/c05115630

 

Once ready with the USB pen drive, check this >> http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&SFS=sdoc&section=ccweb

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
1 person found this reply helpful
Was this reply helpful? Yes No
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