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05-18-2020 04:21 AM
I am stuck at the start-up screen with HP logo and spinning dots. Please help.
Solved! Go to Solution.
05-18-2020 04:29 AM
What happened last time when it worked - what did you changed recently or maybe there were some "signs" that something is not working? It is after a new win10 install or it's after it was already installed and working?
What is the exact model of your laptop?
05-18-2020 10:01 AM
If I could not get to safe mode or to recovery mode I would make a back-up for my data (on other hdd/usb) if I were you and after that I will try to re-install win.
For backup esc and then on boot option I will choose the bootable media - I would use any linux usb/cd bootable and if that linux will see the hdd then it will be easy to make backup. After that install windows again (I will install it two times - first time without touching partitions and reinstall it on the same partition as it was before - and only after I will see it's working a fresh install with old win partition format before install)