05-15-2016 08:42 AM
i have hp pavilion 15 notebook pc 26-a6f20450gr1 but the bluetooth and the usb doest work and i tried every driver i found in the main website of hp but it still didnt work so can you blease help me??
btw i am using win 7 32bit
Solved! Go to Solution.
05-15-2016 09:35 AM
The model number that you provided for your notebook is not correct.
Please see this guide for how to find the model number/product number for your notebook.
05-15-2016 01:03 PM
You're very welcome.
You were right but there is zero information on that model.
Anyway, I can see from your screen shot that your notebook comes with a Realtek 8188EE wireless card.
That card does not come with built in bluetooth, so your notebook does not have bluetooth networking.
As far as the USB driver...what processor does your PC have.
Please provide the full model number of the processor such as AMD A6-6400 or Intel i3-3100.
That will be enough info for me to post the link to the usb driver you need.
05-15-2016 05:03 PM
Install both of these drivers instead, and restart the PC.
This package provides the AMD USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.
AMD USB Filter Driver is a USB upper-class filter driver for the AMD chipsets. The AMD USB Filter Driver provides power management and performance optimizations on supported notebook models running a supported operating system.