hadeel_latif Top Student
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hp pavilion 15 notebook pc 26-a6f20450gr1 bluetooth and usb

hp pavilion 15 notebook pc
Microsoft Windows 7 (32-bit)

hi there

 

 

i have hp pavilion 15 notebook pc 26-a6f20450gr1 but the bluetooth and the usb doest work and i tried every driver i found in the main website of hp but it still didnt work so can you blease help me??

 

btw i am using win 7 32bit

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hp pavilion 15 notebook pc 26-a6f20450gr1 bluetooth and usb

Hi:

 

The model number that you provided for your notebook is not correct.

 

Please see this guide for how to find the model number/product number for your notebook.

 

http://support.hp.com/us-en/document/c00033108/

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hi there

 

thank you for replying

 

its correct or that what it says here

 

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hp pavilion 15 notebook pc 26-a6f20450gr1 bluetooth and usb

You're very welcome.

 

You were right but there is zero information on that model.

 

Anyway, I can see from your screen shot that your notebook comes with a Realtek 8188EE wireless card.

 

That card does not come with built in bluetooth, so your notebook does not have bluetooth networking.

 

As far as the USB driver...what processor does your PC have.

 

Please provide the full model number of the processor such as AMD A6-6400 or Intel i3-3100.

 

That will be enough info for me to post the link to the usb driver you need.

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i did noticed that too , that there is no othr info in the bottom of the lap whenits brand new and not used

 

here is the processor info

 

AMD A6-5200

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Hi:

 

Download and install the AMD Chipset Drivers and restart the PC.

 

You want the first file listed on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2032

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the link does not open it says

 

 

Sorry, something went wrong
 
 
An unexpected error has occurred.
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OK.

 

Install both of these drivers instead, and restart the PC.

 

This package provides the AMD USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices. 

 

ftp://ftp.hp.com/pub/softpaq/sp68501-69000/sp68651.exe

 

AMD USB Filter Driver is a USB upper-class filter driver for the AMD chipsets. The AMD USB Filter Driver provides power management and performance optimizations on supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp66001-66500/sp66406.exe

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ok i will try em

 

thank you in advance  :)

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it worked finally

 

thank you so very much for your help and time

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