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HP Recommended

@S_Ross 

 

Try >> e9loq1q65n

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

I have the same problem;

 

"Password check failed. Fatal Error... System Halted CNU93561ZW"

 

It's never done this before. Help!

HP Recommended

Paul try.

 

e9lofqg30d

 

3rd letter lowercase L.

 

4th letter lowercase O.

 

6th letter lowercase Q.

 

9th is number 0.

 

 

Use that code to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

Hi,

 

Many thanks for the password however when I put in the code it goes straight throught the windows set up and each time I power up I need to enter the password you gave me.  How do I change the Bios settings?

 

regards

Paul

HP Recommended

Paul.

 

After you power-on the laptop start tapping F10.

 

 

Use that code to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

You are a genius!

 

It's my daughters computer and she uses it for her homework and was scared to tell me about it (she is 7) in case she got wrong.

 

Many thanks for your help.  What causes it out of interest?

 

 

Kind Regards

Paul

HP Recommended

Paul.

 

I have heard BIOS losing power, BIOS updates and others.

 

But the most common is someone set it.

 

REO

HP Recommended
I also have the same issue with the password mine says :CNU944355K
You would be a life saver if you could help
HP Recommended

Tom try.

 

e9lovvfqqs

 

3rd letter lowercase L.

 

4th letter lowercase O.

 

8th and 9th lowercase Q.

 

 

Use that code to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

 

 

HP Recommended
Thank you so much!!
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