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HP Recommended
HP ProBook 4430s Notebook PC (ENERGY STAR)

pls send me a download link of sp81786 file

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver which supports the validity fingerprint sensor hardware your notebook has (USB\VID_138A&PID_003C), and you will have to manually install the driver...

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe 

 

To manually install the driver, run the above file.

 

It will probably not install the driver.

 

Go to the device manager.  Click on the unknown device (fingerprint sensor) needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp58900.

 

Make sure that the Include subfolders box is checked, and the driver should install.

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

You need this driver which supports the validity fingerprint sensor hardware your notebook has (USB\VID_138A&PID_003C), and you will have to manually install the driver...

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe 

 

To manually install the driver, run the above file.

 

It will probably not install the driver.

 

Go to the device manager.  Click on the unknown device (fingerprint sensor) needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp58900.

 

Make sure that the Include subfolders box is checked, and the driver should install.

 

HP Recommended

Is the driver you sent me usable with Windows Hello?

I want to use it with Windows Hello

HP Recommended

It should be, or you can use the W10, HP Simplepass software to log in with your fingerprint.

 

 HP SimplePass Identity Protection Software

 

This software protects identity information and account access using the computer owner's fingerprint.

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86959.exe

 

sp81786 (which I could not find), would not have worked for your notebook's older validity fingerprint sensor hardware version.

HP Recommended

Thank you very much now my laptop is working properly. It has all the necessary functions for Windows 10

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

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