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‎09-23-2019 08:51 AM

HP Recommended
Product: elitebook g1 820
Operating System: Linux

I bought  a used HP EliteBook 820 G1 12.5" Laptop: i7-4600U 2.1GHz - 8GB - 180GB (F3G37EP#ABA). It originally had windows 8 but was wiped clean. I've been using linux but want to go back to windows 8 (or any windows). When I tried to boot from a USB (windows 8 iso i downloaded from microsoft) I had all kinds of problems. Can I buy any windows 8 recovery USB for HP/Compaq off ebay to put windows on the computer? What's the easiest solution?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2019 08:57 AM

HP Recommended

Hi:

 

You would have to order recovery media for your notebook by telephoning HP in your country.

 

If you live in the USA/Canada, you can call them at this number... 1-800-334-5144 .

 

I don't know what kind of issues you are having with the Microsoft download.

 

I give forum members this guide for how to clean install W8.1 by using the W8 product key in the notebook's BIOS.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Lost-dual-layer-recovery-DVD-s-...

 

For W8 Pro, you would use this key...XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB

 

 

 

View solution in original post

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3 REPLIES 3

‎09-23-2019 08:57 AM

HP Recommended

Hi:

 

You would have to order recovery media for your notebook by telephoning HP in your country.

 

If you live in the USA/Canada, you can call them at this number... 1-800-334-5144 .

 

I don't know what kind of issues you are having with the Microsoft download.

 

I give forum members this guide for how to clean install W8.1 by using the W8 product key in the notebook's BIOS.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Lost-dual-layer-recovery-DVD-s-...

 

For W8 Pro, you would use this key...XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB

 

 

 

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‎09-24-2019 04:57 PM

HP Recommended

thanks, i went ahead and ordered recovery media from HP

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‎09-24-2019 05:05 PM

HP Recommended

You're very welcome.

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