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- intel rst driver win 10 update

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07-30-2019 03:45 AM
Intel and Microsoft have found incompatibility issues with certain versions of the Intel® Rapid Storage Technology (Intel® RST) drivers and the Windows 10 May 2019 Update. If your device has an Intel® RST driver version between 15.1.0.1002 and 15.5.2.1053 installed, it cannot install the May 2019 Update
Now I went to this website (
but I have no clue which one to pick, guess I am too old for this. The strange part is that Through HP I have updated BIOS and all drivers but can still not update win10
This are my laptop details; Windows home 64 bit
Intel Core; I7-7500u CPU @2.79GHZ
Can anybody please help me?
08-01-2019 01:35 PM - edited 08-01-2019 01:35 PM
Welcome to the HP Support Community!
I recommend you download and run the Windows update troubleshooter from the below link and it will automatically fix the Windows update issues.
https://support.microsoft.com/en-in/help/4027322/windows-update-troubleshooter
If you continue facing the issue, then uninstall Intel rapid storage and then try updating Windows.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
08-02-2019 11:57 AM
Please perform a reset on the computer following the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c04742289
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee