lack of response from HP customercare

[Suman1983]

any one can help me as my laptop mother board is recently changed by the company but it doesn't support operating system having above mentioned issue. any one can help me to find the place to lodge a complain against HP  for their irreponsiveness as they dont fix the problem from last 2 week.

[CharlieItuah1]

Hi, @Suman1983  see if you can try their Phone Assist page.

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

[Suman1983]

hey why do you send a link that doesnt works

[CharlieItuah1]

Hi, @Suman1983 the link works.

This is the page it will open.

[Dragon-Fur]

@Suman1983 

Apologies for jumping in unannounced.

There might be a simple explanation for why you cannot open the link. 

For example, the Link can be opened in my location (USA). 

Of course, that we can open the information in our regions does not help you.

Regardless, if the machine was repaired by HP, 

The case submission process is the same as what you used previously -

Use that method this time.

Example for those reading:

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:  Select a method and contact HP Support…

Open website  HP World-Wide Support

Select your region and follow the prompts

Reminders - READ

• Case submission to HP Support is available to those whose devices registered and are still in Warranty.
• Some regions display phone / chat contact information only after the case is submitted online

• Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.
• HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
• If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

• HP Phone numbers you find on the Internet have likely been hijacked.  Old HP phone numbers – those no longer used by HP since the move to “online” case submissions  – might have been hijacked.  Do not be a victim.  Be Careful.

=====================================================================

No Joy?   Miserable?  Doesn't work?  

Can't open?   Can't submit Warranty Repair request?

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