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‎03-20-2026 03:02 AM

HP Recommended

I have a laptop hp victus 16-e0000 with AMD ryzen 5 5600H and nvidia geforce 1650. Recently I noticed a problem with the nvidia gpu, seems not to work properly. In device manager nvidia 1650 appears  witha warning (yellow triangle) and error code 43 (windows stopped the device because reported problems). In task manager only the AMD graphics card is active. I tried almost everything, latest BIOS, clean reinstalled nvidia latest drivers, I rαn all hp diagnostic test (all passed), but still same error. Any help?

5 REPLIES 5

‎03-20-2026 03:45 AM

HP Recommended

Use DDU and reinstall Nvidia driver and check. Also, is your laptop under warrenty?

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‎03-20-2026 06:24 AM

HP Recommended

Thanks for the reply.. Already done this but it didn't work. Unfortunately warranty is expired..

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‎03-20-2026 08:30 AM

HP Recommended

Unfortunately this is most likely  hardware related issue. I suggest you to do clean windows install them install drivers and check. If issue remains then it's hardware and you should visit nearest hp service center for diagnosis. If they found GPU is Fault or board, then it may not worth to repair it as repair price will exceed the price of orginal laptop and it's better to get new good gaming laptop at similar price. 

 

So, if service center found its that GPU or board issue and cost is too high which should be if it's the cause then don't get it repair and get new laptop instead for gaming.  

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‎03-21-2026 05:02 AM - edited ‎03-21-2026 05:03 AM

HP Recommended

I reinstalled windows, I clean uninstalled all GPU drivers using DDU in safe mode, several times (even uninstalled AMD too)..  while on safe mode everything seems normal, after reinstalling nvidia gpu drivers in normal mode, error 43 appears again and again. Looks like some kind of conflict. On the other hand, gpu-z partially recognises the graphics card (nvidia 1650) though missing half info, like VRAM, BIOS info etc). Anyway there is no result, it can work with integrated gpu only..

Unfortunately this laptop lasted only 3 years of minimum use! Suddenly with absolurely  no reason, nvidia card stopped working..

Anyway, thanks for helping

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‎03-21-2026 05:31 AM

HP Recommended

Yes that's the only way. Ude it with igpu and get new gaming laptop for gaming if you want to game 

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