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my HP ENVY laptop i turned off yesterday by "sleep".   when I tried to turn on today nothing happens.  the computer is plugged in with the charger and the little light at the power plug is white showing power is coming into the computer.  but it simply does not turn on

1.  I unplugged charger, and held the power button  down for 1 minute to completely turn off.

2. then tried to start again.  nothing happens.

3.  i tried charging for 30 minutes then tried to turn on but nothing happens.

any thing else i can try?

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