11-17-2019 10:13 PM - edited 11-17-2019 10:14 PM
My laptop is missing all product information. Product number, name, serial number, product configuration, product family and CT
11-19-2019 02:41 AM
It looks as though then Main Board ID is missing, and you need to contact HP to get it
But I could be wrong.
A Nod Is As Good As a Wink...