missing win10 drivers for ProBook 6470b

[fastKitty]

After reinstalling win10 on an HP Probook 6470b and installing all windows updates, device manager is complaining about the following THREE unknown devices.     Some older posts have links to some of these but didn't give the device and the URLs are no longer valid from those posts.

Below are the events reported for the driver failure (some of the IDs also appear in the details section):

Base System Device:

Device PCI\VEN_197B&DEV_2392&SUBSYS_179C103C&REV_30\4&38eaa&0&01E2 requires further installation.

PCI Simple Communications Controller

Device PCI\VEN_8086&DEV_1E3A&SUBSYS_179C103C&REV_04\3&33fd14ca&0&B0 requires further installation.

Unknown device

Device ACPI\HPQ6000\3&33fd14ca&0 requires further installation.

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for the Base system device:

JMicron Media Card Reader Driver

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe 

You need this driver for the PCI Simple Comms Controller:

Intel Management Engine Components Driver

https://ftp.hp.com/pub/softpaq/sp65501-66000/sp65514.exe 

The 3rd one 3D Driveguard), I'm afraid, is not supported in W10.

You can try this solution that used to work but I don't believe it will anymore on the newer builds of W10.

Solved: HP 8570w Accelerometer driver not working - HP Support Community - 7138204

[fastKitty]

Thanks... These worked great.    I chose not to try installing any "XP" drivers but the other two worked fine.

[Paul_Tikkanen]

You're very welcome.